BKTK Privacy Policy — Your Data Is Safe With Us

1 Introduction

BKTK is a trusted online Sports Betting and casino platform in Bangladesh. We believe your personal data privacy is a fundamental right. This Privacy Policy explains how BKTK collects your information, why we collect it, where it is stored, and how we keep it secure.

This policy applies to the https://bktk.ws website and its associated mobile applications. Please read this policy carefully before using any BKTK service. If you have any questions, feel free to reach out to our support team.

BKTK's Privacy Policy is developed in line with international data protection standards. We consider earning user trust a core business responsibility, and have implemented both technical and administrative measures to keep your data secure.

2 What Information We Collect

BKTK collects only the information essential to providing its services. A detailed breakdown by data type is provided below.

2.1 Identity Information

• Full name (as per national ID)
• Date of birth (for age verification)
• Gender
• Nationality & current address
• Email address and mobile number

2.2 Verification Information (KYC)

• National ID (NID) or Passport Copy
• Recent utility bill or bank statement
• Proof of Payment Method Ownership
• Photo (if required for security verification)

2.3 Financial Information

• BKash / Nagad / Rocket account number
• Bank account details (for bank transfers)
• Deposit & Withdrawal History
• Transaction amounts and dates

2.4 Gaming Activity Information

• Betting History & Preferred Games
• Win/loss records
• Bonus & Promotion Usage Information
• Session duration and frequency

3 How We Collect Your Data

BKTK collects information through various methods. Each method is transparent and based on your consent.

3.1 Information You Provide Directly

You provide information directly when filling out the registration form, submitting KYC documents, making payments, or contacting our support team. Data is collected only through your active participation.

3.2 Automatic Data Collection

Certain information is collected automatically while you use BKTK, including:

• IP address and browser type
• Device Information (OS, Screen Resolution)
• Page visit time and duration
• Click and navigation patterns
• Cookies & Local Storage Data

3.3 Via Third Parties

Supplementary data may occasionally be collected via payment processors or KYC verification services, in which case the relevant third party's privacy policy also applies.

4 How We Use Your Information

BKTK uses your data only for specific, legitimate purposes. The key use cases are outlined below.

• Account Management: For registration, login verification, and account security
• Service Delivery: To process bets, gaming activity, deposits, and withdrawals
• Identity Verification: To ensure legal compliance through the KYC process
• Fraud Prevention: To detect and block suspicious activity
• Contact: To send you important updates, bonus offers, and support-related messages
• Responsible Gaming: To identify unusual betting patterns and intervene when necessary
• Service Improvement: To analyze and improve the user experience
• Legal Obligations: To comply with regulatory authority guidelines

5 Data Sharing Policy

BKTK does not sell or lease your data. However, limited information may need to be shared in certain specific circumstances.

5.1 Permitted Sharing

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and similar services to process transactions
• KYC Service Provider: With licensed verification agencies for identity verification purposes
• Law Enforcement: Where required by a court order or legal obligation
• Regulatory Authority: At the request of regulatory authorities in accordance with licensing requirements

5.2 Prohibited Sharing

• Selling data to advertising or marketing companies
• Sharing personal information with affiliate partners without your consent
• Sharing financial information with any third party without legal authorization

Every third party that BKTK works with is required to adhere to strict data protection agreements. They may only use the information received for the specific purpose for which it was shared.

6 Cookies & Tracking

BKTK uses cookies and similar tracking technologies on its website and app to help improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Essential for login sessions and security — cannot be disabled
• Functional Cookies: To remember your language, theme, and preferences
• Analytical Cookies: For collecting page usage statistics
• Security Cookies: For fraud and bot detection

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. Please note that turning off essential cookies may cause some features to stop working properly.

7 Data security measures

BKTK has put in place both technical and organizational measures to protect your personal information.

7.1 Technical Safeguards

• 256-bit SSL/TLS encryption across all data transmissions
• Passwords are stored using bcrypt hashing — never in plain text
• Two-Factor Authentication (2FA)
• Firewall & Intrusion Detection System
• Regular security audits and penetration testing
• All server data is stored in encrypted form

7.2 Organizational Security

• Only authorized personnel have access to user data
• Data protection training is mandatory for all staff
• Incident response plan in place for prompt action in the event of a data breach
• Strict data processing agreements with third parties

7.3 Response to Data Breaches

In the event of a data breach, bktk will notify affected users by email within 72 hours and provide guidance on the necessary steps to take.

8 Your Rights

As a BKTK user, you have the following rights over your personal data. Contact our support team at any time to exercise them.

9 Data Retention Period

BKTK does not retain your data longer than necessary. Retention periods vary depending on the type of information.

Once the retention period expires, your data is securely deleted or anonymised so you can no longer be identified.

10 Minor Protection

BKTK strictly does not provide services to anyone under the age of 18. We take special precautions to safeguard the data of minors.

• Date of birth is verified at registration
• Age is re-verified during the KYC process
• Any user found to be a minor will have their account immediately suspended
• Any data collected from minors will be deleted immediately

If you believe your child is using BKTK, please contact us immediately at support@bktk.ws.

11 Policy Updates

Bktk may update this privacy policy as needed. Any changes will follow the process outlined below.

• Major Changes: Advance notice will be sent to your registered email
• General Updates: The "Last Updated" date at the top of the page will be revised accordingly
• Emergency Changes: May take effect immediately for legal or security reasons

Continuing to use BKTK after any changes have been made means you accept the updated Privacy Policy. We recommend visiting this page regularly to stay informed.

12 Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us. We are available 24/7, seven days a week.

support@bktk.ws

To learn more, visit our FAQ Page or Responsible Play View Page.